Privacy

Privacy Policy

Last updated: 2026-04-28

This Privacy Policy explains how Digilayers (operating as DoorAppeal at doorappeal.com) collects, uses, and protects your personal information. By using our service, you agree to the practices described here.

1. Who we are

DoorAppeal is a brand of Digilayers, located at 901 Guelph Line, Burlington, ON L7R 3N8, Canada. For privacy-related inquiries, contact [email protected].

2. Information we collect

We collect information you provide directly when you:

  • Place an order (name, email, billing address, payment information processed by Stripe)
  • Submit photos and listing details for processing
  • Subscribe to our newsletter (email address)
  • Email us (the contents of your message)

We also automatically collect basic usage data when you visit doorappeal.com:

  • IP address and approximate location
  • Browser type, device type, referring page
  • Pages viewed and time on site
  • Cookies and similar technologies (see Section 6)

3. How we use your information

We use the information we collect to:

  • Deliver the services you ordered (process photos, generate listing copy, deliver finished assets)
  • Communicate with you about your order, including delivery and revision requests
  • Send service updates and, with your consent, occasional marketing emails (you can unsubscribe at any time)
  • Improve our service quality and the website
  • Comply with legal obligations and enforce our Terms

4. Sharing and disclosure

We do not sell your personal information. We share it only with:

  • Service providers who help us operate (Stripe for payments, our hosting provider, email-sending tools, image-generation APIs). These parties only receive the information they need to perform their function.
  • Legal authorities when required by law, subpoena, or to protect our rights.
  • An acquirer in the event of a sale, merger, or acquisition of the business.

5. Photos you submit

Photos you upload for processing are stored on our infrastructure for the time required to deliver your order plus a 30-day grace period for revisions, after which they are deleted. We do not use customer-submitted photos to train AI models or for any purpose other than fulfilling your order, except where you have explicitly granted us permission to feature your work in our portfolio.

6. Cookies

We use cookies and similar tools to remember your preferences, measure site performance, and improve the experience. You can disable cookies in your browser settings; some site functionality may be reduced.

7. Your rights

Depending on where you live, you have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. You can exercise these rights by emailing [email protected]. We will respond within 30 days.

8. Data security

We use industry-standard security measures to protect your information in transit (HTTPS) and at rest. No system is 100% secure; you submit information at your own risk.

9. International transfers

We are based in Canada. Your information may be processed in Canada, the United States, or other jurisdictions where our service providers operate. By using our service, you consent to these transfers.

10. Children

Our service is not directed to children under 16, and we do not knowingly collect their personal information.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be communicated by email or through a prominent notice on the site.

12. Contact

Questions about this policy or our privacy practices: [email protected] or by mail at 901 Guelph Line, Burlington, ON L7R 3N8, Canada.